Voting Info

These Terms were updated as of 23rd September 2021 and apply only to the 2021 serial of Strictly Come up Dancing.

Please note you cannot vote from this page. When the vote opens, head to the Strictly homepage.

Where to vote online

When the vote is open, shimmy over to the Strictly homepage. You'll find the vote at the peak of the page. But recall, the page you're currently reading just provides the instructions - it'south non the voting page and you cannot cast your vote from here.

one. Get set to vote

Before you lot tin vote, yous need to be signed in with your BBC account. If you lot're a Strictly superfan and voted online last year, then provided you lot're using the same device, you should still be signed in and ready to vote! If you've never voted online earlier and so you'll need to register for a BBC business relationship in order to vote or, if you already have an business relationship just haven't visited the BBC in a while, you may demand to sign in over again before yous vote for the first time.

Already have a BBC business relationship?

You tin can sign-in straight from the Strictly homepage during the bear witness. Alternatively, you tin can sign-in whatsoever time at bbc.com/signin.

Don't accept an account?

You tin register from the Strictly homepage during the show, or whatever time at bbc.com/register.

Top tips:

  • If you sign-in from the vote on the Strictly homepage y'all'll exist taken to the sign-in page. Once completed, click 'Continue' and you will be returned to the vote automatically.
  • You merely need to register once and you will stay signed in on the device y'all registered with unless you choose to sign out.

Make sure you lot're registered, signed-in and ready in plenty of fourth dimension before the vote opens... or yous'll have Craig to answer to!

2. Vote

When the vote is open, information technology will appear at the summit of the Strictly homepage. If you lot can't run across information technology, try refreshing the folio.

The couples will be listed in alphabetical order.

To bandage your votes, select your favourite dancing duo by clicking the 'plus (+)' icon adjacent to their name then that a '1' appears in the box between the 'plus (+)' and 'minus (-)' buttons. You can allocate all your permitted votes the same time by clicking the '+' button again for another couple or the same couple yous have already allocated a vote to. If you want to remove your vote from whatsoever couple, just use the '-' button next to their proper name.

3. Click 'Submit 10 Votes'

Once you've allocated all your votes yous won't be able to press the '+' button anymore. If you're happy with how your votes are allocated and so click 'Submit 10 Votes' at the bottom. The button will confirm how many votes yous will be submitting in one go eg. 'Submit iii votes'. You tin can now cast all your votes at once, or cast them one at a time equally you did final year. Once you lot take submitted your vote or votes it cannot be changed.

4. Vote again

If you lot have submitted all your votes in one go then you lot won't be able to vote again. If you take chosen to vote one at a time or in multiple submissions then you can use the 'VOTE AGAIN' push, equally you lot did last twelvemonth, to cast your remaining votes until the push button has disappeared and you have reached the maximum number of votes.

Voting past phone

If yous don't want to vote online you lot can still vote by phone. The phone numbers will be given out in the show and exist made available on the Strictly homepage whilst the vote is open.

The FINAL!

In the Final, our superstar couples will be dancing more than once so don't forget to expect to vote until you've seen all their spectacular routines, as once your votes are gone, they're gone!

Strictly Come Dancing 2021 - Terms and Conditions

How Yous Can Vote

Voting is past phone only or via the website http://www.bbc.co.uk/strictly

Telephone Vote: Voters in the UK can cull either to call from their landline using the long (11-digit) number for the couple/due south of their choice or from their mobile phones using the brusque (vii-digit) number for the couple/s of their choice. Please note that callers from the Channel Islands and Isle of Man should call from their landlines using the long (11-digit) number to avoid higher mobile charges, every bit the brusque (7-digit) numbers are not available in the Aqueduct Islands or the Isle of Man for reasons outside of the BBC's control.

Please practice not attempt to vote past calling a vii-digit brusque number from a landline.

The numbers to vote for each couple volition be given out during the alive shows.

Vote lines are opened and closed at the times specified on the plan. Delight do not call before the lines open or after the lines have closed every bit your vote will not be counted. Please be aware voting times may change.

Calls to the long (eleven-digit) number from landlines and mobiles cost 15p plus your network's access charge. To vote from your mobile in the United kingdom, delight telephone call the short (7-digit) number announced for your chosen couple. Calls from mobiles to the curt (7-digit) number cost 15p per vote and should price less than calling the long (11-digit) number from your mobile and then please, if yous can, dial the brusque (7-digit) number from your mobile. Y'all cannot text and you lot cannot dial the short (7-digit) number from a landline.

Online Vote: Viewers in the UK (including Channel Islands and Mann) will also exist able to vote online by accessing the post-obit link world wide web.bbc.co.uk/strictly Viewers who wish to vote online volition need to sign in to a BBC account at www.bbc.com/signin. If you do not have a BBC business relationship, yous can register for ane for free at www.bbc.com/register. If yous take whatsoever trouble registering or signing in, you can visit the help pages at www.bbc.com/signin/help. The online vote volition exist open during the aforementioned menstruum every bit the phone lines. Please check your broadband or mobile contract to check the cost of using data services.

The results of the phone vote and the online vote will exist aggregated prior to any announcements.

If you are watching Strictly Come Dancing 2021 on BBC iPlayer, following through a website or whatever other time shift, catch up or on demand service yous should not vote since the lines and online vote may have closed.

Judges Scoring and Combination with the Public Vote:

On the shows where the judges' scores are combined with the public vote, a leader board will be displayed ranking all the couples by total score, highest at the top. These ranks are converted into points, with the highest scoring couple ranked first receiving a number of points equal to the number of couples. For case the couple with the highest combined judges scores when just 6 couples are left competing will receive vi points, the second placed couple volition receive 5 points and then on.

When in that location are couples with the same rank (they all received the same combined scores from the judges) they all receive the aforementioned points based on that rank and the adjacent lower scoring couple receive points equivalent to that score minus 1. For example for the 6 couples remaining, in that location are three joint second identify couples. Those 3 couples will receive 5 points. The 5th placed couple will receive 4 points and the couple at the bottom of the leader board volition receive 3 points.

The Public vote is independently verified one time information technology has closed and the ranking of the couples past public vote is created by points allocated to each couple in the same mode as for the judges' scores. Ties are dealt with in the same manner. The points from the judges' scores and the public vote are added together and a new combined ranking created.

In the consequence of a tie in the combined ranking the number of public votes for each couple volition resolve the tie (the couples will be placed in order of the public votes received – highest first).

In the very unlikely event that there is a tie in the judges' scores and the public vote, the scores from Caput Judge Shirley Ballas will resolve the tie (the couples will be placed in order of the scores received From Shirley – highest showtime). In the extremely unlikely event of a tie remaining, Shirley volition have terminal decision on breaking the tie.

Privacy Discover

Your trust is very important to us. The BBC is committed to protecting the privacy and security of your personal data.

It is important that you read this notice so that yous are aware of how and why we are using such information. This privacy discover describes how we collect and use personal data about you during and after your relationship with usa, in accordance with data protection law.

Boosted information tin exist institute in the BBC's Privacy and Cookies Policy. Were at that place is inconsistency between those documents and this find, this detect shall prevail.

What will we collect and how we use it?
The BBC is the information controller of your information that is nerveless. This means that the BBC decides what your personal data is used for, and the ways in which it is processed.

For phone voting, the personal data is telephone number and voting choice. We apply a telephony provider called Harvest to provide the service. Harvest is the BBC's data processor and is contracted to the BBC. This ways Harvest can only utilize your personal information within the parameters set by the BBC. Harvest volition collect your personal data in order to provide a robust and reliable vote issue to the BBC (this will include counting and capping votes as well as checking for irregularities and, if necessary, for the processing of refunds).

For online voting, the personal information that is collected is BBC account details and voting selection. Telescope, UK Ltd is the BBC's data processor and is contracted to the BBC to provide the online voting platform. This means Telescope, Great britain Ltd can only employ your personal data within the parameters gear up by the BBC. Telescope, Britain Ltd will collect your IP address forth with other BBC account information such as BBC iD, historic period category and geographic location derived from your IP address in order to provide a robust and reliable vote result to the BBC (this will include counting and capping votes every bit well as checking for irregularities).

Nosotros collect your personal data in lodge to produce and broadcast 'Strictly Come Dancing'.

Who is the Data Controller?
The BBC is the data controller of your data that is nerveless. This means that the BBC decides what your personal information is used for, and the ways in which it is candy. Telescope and Harvest are the BBC'due south data processors and are contracted to the BBC to provide the platform. This means Telescope and Harvest can only employ your personal data within the parameters set by the BBC.

Lawful ground for processing your personal data
The lawful basis for processing is the legitimate interests of the BBC to deliver valid votes to the BBC's audience – for both those who have part and for those that consume content based on those results. This yields richer and more engaging content for all of our audiences and is not an unreasonable infringement on the rights and freedoms of the individual BBC audition members.

Retaining your data
The BBC will retain your personal information for a period of 2 years following drove – for internal and external inspect purposes consequent with manufacture standards unless a longer retention period is required by law. Afterwards which your personal data will be deleted.

For more information about how the BBC processes your information please see the BBC's Privacy Policy, available at https://www.bbc.co.great britain/privacy.

Sharing your information
The BBC works with our approved third-political party providers who help us to provide some of our services. These partners only use your personal data on behalf of the BBC and non independently of the BBC.

Nosotros currently apply Harvest and Telescope, UK Ltd and will not share your personal data with other third parties without your prior consent unless required or permissible by law.

Your rights and more information
You take rights nether data protection police. You tin request a copy of the personal data BBC stores near you.

You take the correct to enquire for the personal data we collect nigh you to be deleted however there are limitations and exceptions to this right which may entitle the BBC to refuse your request.

In sure circumstances, you have the correct to restrict the processing of your personal information or to object to the processing of your personal data.

You have the right to ask that we transfer the personal data to you or to another organisation, in certain circumstances.
Yous can contact our, Data Protection Officeholder if you accept questions or y'all wish to find out more details nearly your rights, delight visit the BBC's Privacy and Cookies Policy at http://www.bbc.co.britain/privacy.
If you have a business about the mode the BBC has handled your personal information, yous can enhance your concern with the supervisory authorization in the UK, the Information Commissioner'southward Part (ICO) https://ico.org.uk/.

Updating this privacy notice
Nosotros will revise the privacy discover if at that place are significant changes to how nosotros use your personal data.

Terms and Conditions

Telephone voters must obtain permission from the beak payer before voting and those nether the age of 16 should obtain parent/guardian consent before voting. Make sure yous carefully dial simply the number of the couple/s you wish to vote for.

Votes are only open to individuals as consumers from the UK, and not to whatever agencies, businesses and/or companies.

Please note that if yous are direct connected in any mode with the production of the programme or the provision of telephony or online voting services to the programme you lot are not eligible to vote.

Please note that you cannot vote past email, red button or text.

The BBC reserves the right to disqualify votes if it has reasonable grounds to suspect that fraudulent voting has occurred or if it considers in that location has been any deliberate attempt to manipulate the consequence. The BBC tin can only guarantee that votes individually entered directly through the telephone numbers promoted on the show and those registered through the site http://world wide web.bbc.co.uk/strictly will count.

There are a number of contingencies which could occur during or before each testify, equally with whatsoever other alive television programme. Contingencies cover withdrawal of any glory, professional dancer or approximate for health reasons or other unforeseen circumstances or exterior the control of the BBC. The remedial actions may include, just not be limited to, changing the format of the show, including, removing, substituting or adding acts and/or judges; and cancelling, suspending or altering voting or i of the voting methods at any time. In the event of any celebrity leaving the competition, the BBC will determine on contingency plans equally it deems necessary and appropriate to the circumstances.

The BBC, its sub-contractors, subsidiaries and/or agencies cannot have any responsibility any for: (i) whatever technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may outcome in any vote not being properly registered or recorded; and (ii) any glory, dancer or judge leaving the show for whatsoever reason.

The voting for each evidence is verified by an independent verification service.

These terms and conditions are governed past the law of England and Wales.

This vote complies with the BBC's Code of Deport for Competitions and Votes: BBC Code of Comport for Voting. Voters are subject to the BBC Privacy Policy and BBC online Terms of Use. Click the link for more than data on how the BBC uses cookies.

Voting FAQs

General

Why are Voting Figures for Strictly non published?

We invite you to vote for the dancers that you liked best, based on their performance in each evidence and during the series. Releasing voting figures could affect the style that people vote, and also have an touch on on the participants. Nosotros therefore do non disclose the verbal voting figures.

Although the BBC is subject to the Freedom of Information Act, information which is closely connected to our programme-making is not covered by the Human action. The Information Commissioner, who regulates the Human action, has confirmed that information about public voting is non covered. We are therefore not required to disclose the voting figures under the Act.

Who can I contact if I need assistance / have further questions?

BBC Helpline: 0370 010 0222 (standard geographic charges from landlines and mobiles will utilize).

Why can't I vote outside the Britain, the Channel Islands or the Isle of Man?

No method of voting offered is bachelor outside of the UK, the Channel Islands and the Island of Man.

Tin can I vote via social networking?

No, yous can only vote on the website bbc.co.united kingdom/strictly or past phone.

Volition my votes to (x couple) be only counted from one entry method? I.e. MSDC

No, all votes will be counted.

Does the BBC receive any revenue from the calls?

No. The BBC does not receive any revenue. Revenue from the calls (if any) goes to charity.

Is the vote existence independently verified?

Yep.

Online

How practise I vote online?

In order to cast your vote, you must sign in to your BBC account which you tin can exercise hither. If y'all do not already take a BBC account you will need to register before y'all tin can vote hither.

Once you have created a BBC account you are and so set up to go. You are advised to sign in to your BBC account before the vote opens.

During the live show the presenter volition allow you lot know when the vote has opened. You will and then be able to cast your vote online here

Why is the online vote non displaying properly?

If the vote is not displaying correctly on your device and so delight try refreshing the page or using a different browser or device.

If you are using an ad-blocker then this may inhibit your ability to cast your vote. If you disable the blocker and refresh the folio then you should be able to cast your vote.

Why am I getting a white box where the vote should be displayed?

If yous have chosen to disable third party cookies in your browser on any device then you may not be able to vote. Afterwards you accept signed in or registered your BBC account, if you are seeing a white box where the vote should exist then you lot will need to enable third party cookies in your browser on that device or use another browser where yous take this already enabled.

Why does the BBC call back I'm outside the UK?

You must exist in the Britain to vote online. If you are in the UK merely the BBC website thinks that y'all are located outside the Uk it may be considering you are using a VPN (Virtual Individual Network), proxy, or like service which masks your IP address. Try disabling your VPN and reload to vote.

How many times tin can I vote online?

You can bandage a maximum of 3 votes online per voting window on Strictly Come Dancing except for the G Final. This serial, you'll exist able to cast all your votes in one submission. You lot can still vote by casting ane vote at a time if y'all prefer and you don't take to utilise all your votes. Yous will get the aforementioned full number of votes whether yous choose to submit them at the same time or 1 by one.

Can I vote using my smart phone or tablet?

You can vote online using your mobile phone, tablet or your home computer. Online votes on different devices using the aforementioned BBC account details will count towards the maximum number of votes per account. For Strictly Come Dancing 2021, the maximum number of votes per business relationship will be 3 per voting window except from the Grand Final. In the One thousand Final you will be able to vote a maximum of half-dozen times per BBC business relationship.

Tin I vote via the BBC iPlayer app?

Yous cannot vote via the BBC iPlayer app on your Smart TV, tablet or smart phone. Please visit bbc.co.uk/strictly to vote where you may demand to sign in once more or register to cast a vote.

Why is the 'Submit X Votes' button non working?

If you're trying to vote but the 'Submit X Votes' button has turned grey or says 'Submit 0 votes' and you're having problem submitting your vote, and then you might not have correctly selected a vote option. To select your chosen selection, click the plus buttons next to the proper noun of the couple you desire to vote for until y'all come across a number in the box that corresponds to the number of votes you lot'd like to assign that couple. You lot can use the minus button to remove votes for a couple at any time before you lot submit your votes. The 'Submit ten votes' button should at present be available to click and submit your vote(s). Once you take submitted your vote you cannot change your vote. Yous can submit your votes one at a time or submit multiple votes at once until y'all have reached the maximum votes allowed for that vote window.

Why do I go the 'Thanks for voting' message when I vote on another device or browser?

The Strictly Come Dancing 2021 vote is capped (see above). If you have already voted the maximum number of times and you get to the vote folio on another browser or device and where you are already signed in, or afterward sign in to your account on the vote folio, then you volition see the 'Cheers for voting' message because you accept already cast the maximum number of votes allowed.

Why has the 'VOTE AGAIN' button disappeared?

The Strictly Come up Dancing vote is capped and votes can be cast with multiple votes at once, or one vote at a time. After your offset vote, if you lot have any votes remaining, you will come across the 'VOTE AGAIN' push which volition allow you to cast the number of votes y'all have left. Yous can repeat this procedure to cast multiple votes 1 at a time for different couples or the aforementioned couple . Once you lot accept used the maximum number of votes allowed as stated on the vote, the 'VOTE AGAIN' button will disappear and you will not exist able to cast any further votes until a new vote opens the following calendar week. If you cast all your votes in one submission, y'all will non see the 'VOTE AGAIN' push at all since y'all've already reached the cap.

Why is the vote not working on my version of Internet Explorer?

The default security settings of some Net Explorer browser versions may forestall the vote from displaying on the folio correctly. Delight use another browser such as Chrome, Firefox or Safari or a different device and visit bbc.co.u.k./strictly to bandage your vote when it is open up.

What if I can't think the password to my BBC account?

If y'all take a BBC account, but tin't remember your countersign, you'll need to reset information technology. Yous can find out how to do that here https://www.bbc.co.uk/usingthebbc/account/how-do-i-change-my-password/.

When registering for a BBC account what information do I need to give?

This depends on your historic period. We enquire everyone to provide us with your date of nativity, gender and a secure password.

For anyone aged 13 and over, we enquire users to provide an email address, and let u.s.a. know if they would like to receive emails about things they'll dear. Your email address lets you reset your countersign if you forget it. And it means we can make it bear upon if we need to tell you about something new, like a change to our terms of utilize. For anyone under 13 years former, we ask yous to provide a username, just no email, and then it's important you remember information technology (besides equally your password), because we won't be able contact y'all.

If you are 18 years or older, we ask for your postcode, and if yous are under eighteen, we ask for your hometown.

If you previously used to sign in with a username, you'll need to utilise your email accost from now on if you are over thirteen.

If you previously signed in with Facebook or Google+, nosotros unfortunately practice non use these platforms to sign in anymore.

If yous oasis't signed in to your business relationship in the last yr, and then it may have been closed unless y'all have signed in with an email address. If that'due south the case, you will demand to register for a BBC business relationship again.

Why are yous asking for my historic period, postcode/hometown or gender when I annals for a BBC account?

We use your historic period, postcode/hometown and gender to give you relevant local info online and in whatever email newsletters you sign upward for. We also use this information to ensure we are making something for anybody, as part of our public service remit.

Some parts of the BBC are only meant for certain ages. We also need to know how erstwhile you lot are to make certain yous can employ the parts that are meant for yous.

Find out more about how we use your information hither.

What if I don't desire to register now?

If you decide non to proceed with registering your BBC account then unfortunately you volition not exist able to cast your vote online, still, you can still ever vote via phone. Just watch the bear witness for the phone numbers or visit the Strictly website (bbc.co.uk/strictly) whilst the vote is open for the telephone vote information.

Why when I click on sign in am I not taken to the sign in folio?

If you click on sign in and you are already signed in to your BBC account and so you will be directed to the BBC homepage or you will remain on the same page. That means you are ready to cast your vote once it opens hither.

I'm having some other trouble signing into my business relationship that's not covered here - where can I go for help?

Nosotros take a separate page that tin respond your questions around signing in to your BBC business relationship, and besides put you in touch with someone if you are unable to find the answer you demand. Visit here.

I don't have an existing BBC account, and need to register for one so I can vote, but need aid. Where can I become?

We have a separate page that tin reply your questions around registering for a new BBC account, and as well put you in touch with someone if you are unable to find the answer you need. Visit here.

If you accept not used your account in a while and have forgotten your countersign you lot volition need to click on the 'forgotten countersign' link before the show to allow plenty fourth dimension for a new password to exist sent through. This will only be possible if you provided a valid e-mail address when registering.

What exactly is a BBC account?

If yous take any questions nearly your BBC account you can find some FAQs here which might assistance.

Why are you asking if I want electronic mail updates about more things I'll love?

You can decide if you want to receive occasional emails to tell you virtually BBC programmes and services or not. Information technology's completely up to you. We may personalise them based on your location and how you lot use the BBC online site, to assistance you get the about from the BBC. Find out more than about the emails here. Y'all can besides unsubscribe at whatever time.

Is there a cost to vote online?

No, you will non be charged to vote online past visiting http://www.bbc.co.great britain/strictly during the live shows. Please check your broadband or mobile contract to check the toll of using information services.

Telephone

Why have I been charged exterior the vote window?

We state clearly on screen and verbally when the voting period opens and closes and that callers should await until that time before casting their vote. There is a small chance that if yous chosen outside this time that another network other than BT would accuse for this phone call. If yous have been charged, then notify your service provider immediately.

I was trying to telephone call for (x couple) and got (x couple) instead.

All voters are asked to dial advisedly. The BBC has implemented a thorough testing schedule before each show to ensure correct audio is playing on the correct glory line. If you have a phone neb yous can send us, we tin can check whether the number you called corresponds with the correct couple audio.

I have been trying to vote, only keep getting the engaged tone.

Because the telephone lines are very agile throughout the UK when the vote window opens, some callers may experience the engaged tone - especially those in rural/remote areas. We recommend that you call up within a couple of minutes when the traffic through your local commutation would accept subsided. Engaged tones are controlled at local phone exchanges and are something that the BBC cannot command. Yous can also opt to vote online via http://www.bbc.co.u.k./strictly.

I chosen but received a dead tone.

If later dialling the first four numbers of the premium rate number you heard a dead tone - then this means that you are premium rate barred and y'all should cheque with your phone service provider most lifting the ban if yous wish to vote in Strictly Come Dancing. Yous can as well opt to vote online via http://www.bbc.co.uk/strictly.

I tried voting, simply couldn't get through. Why?

Given the high book of viewers and callers that some Tv voting shows generate, it is possible for a very large number of people to option upwards the phone simultaneously when the onscreen announcement is made. Sometimes this can cause some callers to get an engaged tone for short periods of time immediately after an onscreen declaration; however, whatever congestion tends to clear quite quickly. You tin too opt to vote online via http://www.bbc.co.uk/strictly.

Can i couple'south number be constantly engaged and another couple's free?

Like all the big shows, Strictly Come Dancing uses a voting system where at least the first eight digits of the phone numbers are the same for all couples, with only the last few digits of the phone number changing depending on who you want to vote for.

As the telephone network but uses the offset viii digits in a telephone number to route calls to the voting organisation, it is impossible for calls for different couples to be treated differently.

Once calls reach the voting system they are answered in turn, on a get-go-come up, first-served basis. Each answering point is instructed to take votes for all couples; there are no dedicated answering points for individual couples.

This means that your risk of getting through to vote volition never depend on the celebrity or couple yous wish to vote for.

What are Mobile Short Dial Codes (MSDCs)?

Mobile Short Dial Codes (MSDCs) are the numbers to call (non text) from UK mobile phones where callers are charged a guaranteed stock-still cost for the call (15p for Strictly Come Dancing voting) regardless of their UK mobile telephone service provider. The MSDC numbers are shorter than a normal telephone number, typically between 5 and 7 digits long.

When MSDCs were introduced calling the premium rate '09' numbers from mobile phones resulted is a big variance in charges, dependent on the UK mobile phone service provider. MSDCs removed that variance.

Calls to the Strictly Come Dancing '09' numbers, whether from a landline or mobile, toll the caller 15p plus the admission charge fix by the landline or mobile telephone service provider of the caller. Costs to telephone call the '09' numbers vary across both landline and mobile calls.

The continued apply of MSDCs for voting therefore has the advantage that callers from UK mobile phone networks should pay less to vote every bit no admission charge is applied to these calls.

When voting from a United kingdom mobile using a MSDC number yous will hear a vote confirmation message in the aforementioned manner you would when voting by calling a '09' premium rate number from a landline.

How do I vote past MSDC?

Using your UK mobile phone, simply dial the short number shown on screen for your favourite couple/s, when the vote is open. There is ane number allocated to each couple. If you call while the vote is open you lot volition hear a bulletin confirming your vote. If yous effort to call when the vote is closed you will hear a closed non-chargeable bulletin. Y'all can't text/SMS to the MSDC.

Why are you offering voting via MSDCs instead of Text Voting?

Text voting cannot be offered for Strictly Come Dancing due to the relatively short periods in which the vote is open and during which the upshot needs to exist provided and verified. In that location is the risk of potential delays within the mobile networks at busy times which could result in text votes non being received inside the menstruation the vote is open. With a phone call, if the exchange is decorated you will hear an engaged tone, still with text/SMS y'all would non know if there is any late delivery of your vote (causing information technology to not be registered). In that location are no such potential network delays with MSDCs other than busy tones at local exchange level with heavy traffic.

In improver, call attempts to MSDCs exterior of the vote open period, or to numbers no longer in utilize, are non-chargeable to callers, unlike text where charges may still use.

The reward of using phone calls for voting rather than text voting is that the caller knows at the fourth dimension of the phone call that their vote has been counted and likewise that they accept been charged for their vote. They will also know from receiving an engaged tone if they did non get through and that they tin can then just printing redial to effort once again. The same is not true of text voting as the texter has to await for a confirmation bulletin back from their mobile phone service provider which may accept some time to arrive or which may not arrive at all.

How much will information technology cost to vote by MSDC?

Voting on Strictly Come Dancing via a MSDC from Britain mobile networks will price 15p per vote.

Volition I exist charged if I attempt to vote using a MSDC when the vote is closed?

No. Calls outside the vote open up period and those fabricated to any of the Strictly Come Dancing numbers not currently in use will not exist chargeable.

Information technology is very unlikely that callers will be charged when calling a closed vote line as we utilize complimentary of accuse messaging during these times. If y'all take been charged, so notify your service provider.

Why can't I vote by MSDCs from the Channel Islands and Isle of Homo?

The Aqueduct Islands and Island of Human being are covered by separate mobile telephone service providers who do not currently support voting past MSDCs. Viewers in these regions may all the same be able to vote by dialling the '09' numbers for Strictly Come Dancing couples from their landlines or mobiles at 15p plus their network'south access accuse per vote.

Can I call a MSDC from my landline?

No. MSDC voting is only bachelor from mobile phones, if you try to call a MSDC from your landline you will not exist connected to the voting service and your vote will not be counted. In a very small number of cases, the landline telephone service provider may route the call to a local destination equally it may friction match a "local" telephone number which may issue in a 'incorrect number' call existence fabricated. Such calls would exist chargeable if they are answered.

Tin I vote past text bulletin to the MSDCs?

No. Strictly Come Dancing voting will exist made using telephone call voting simply as this offers the caller the benefits of knowing at the time that they place their vote that their vote has been counted and that they have been charged. This would non be true of text votes.

Can I even so call the '09' numbers from my mobile?

Aye. It will price you 15p plus your mobile network'south access charge per vote. The '09' voting numbers should preferably only be called from your landline if yous have ane. If using your mobile, you should telephone call the MSDC if you tin can as it will be cheaper at 15p per vote. No access charge is applicable on the MSDCs. If y'all decide to call the '09' voting numbers from your U.k. mobile phone then y'all will hear a non-chargeable message at the start of the call asking yous to call the MSDCs instead. If you lot remain on the line later the message then you will exist able to vote for your chosen couple simply your Britain mobile telephone service provider will charge 15p plus the network'southward access charge per call.

Will I receive 'spam' / unwanted marketing texts if I vote by MSDC?

No, you should not receive any text messages from Strictly Come up Dancing or any other system as a outcome of voting using the MSDCs. The BBC does not sell on nor, except if required to exercise so for legal reasons, supply mobile telephone numbers to whatsoever third party. Text spamming is caused by companies sending unsolicited text messages to mobile telephone numbers. The BBC in no fashion supports this exercise and takes great care to guard numbers from whatever unauthorised use. If y'all receive unwanted text messages from other companies that you are being charged for, you tin contact Phone-paid Services Authorization, the premium services regulator on 0300 30 300 20 between 9.30am - 5pm Mon to Fri (excluding Bank Holidays, standard geographic charges from landlines and mobiles volition apply) or via http://www.psauthority.org.britain to report this.

Why can't I telephone call the MSDC number from my mobile?

There are a small number of UK mobile phone users who are unable to phone call MSDCs, you should check with your mobile phone service provider to encounter if you can lift the calling bar or simply vote by calling the '09' voting numbers using a landline.

Why can't I call the MSDC number from my "Voice over IP" (VOIP) connection?

Not all Uk telephone service providers, including some VOIP operators, let voting past traditional premium rate '09' numbers. The new MSDC numbers are intended only for voting via the UK mobile telephone service providers and so will well-nigh certainly not be supported by the fixed line and VoIP telephone service providers.

Why can't I vote past MSDCs from exterior the UK?

The MSDCs are provided by the UK mobile telephone service providers and are merely accessible via these operators. It is also unlikely that calls can be fabricated to MSDCs from Great britain mobiles when these are outside of the UK, as this would exist field of study to mobile telephone service providers' international roaming arrangements with foreign phone service providers.

Throughout these FAQs "UK mobile phones" means mobile phones provided in the UK under United kingdom contracts by Vodafone, O2, Everything Everywhere (previously T Mobile and Orange), Virgin, Sky Mobile and '3'.